System performance has been stable for the last 12 hours. We've identified the root cause as performance bottleneck with certain types of SSO clients. We've updated the system to resolve the bottleneck. As an additional precaution, we've also increased the resources allocated to the production system.
Feb 16, 22:51 PST
Performance has returned to normal but we will continue to monitor over the next 24 hours
Feb 16, 12:03 PST
We're seeing performance return to normal but are still investigating the root cause. We're also allocating additional capacity to the production system as a precaution.
Feb 16, 09:06 PST
We're currently experiencing a slowdown in the web portal and are investigating.
Feb 16, 08:25 PST